Post by jbs on Oct 11, 2007 19:45:22 GMT -5
Gotta love their plans. A few years ago, there was "Your Way 200" which meant 200 minutes anywhere in North America. The price at that point wasn't bad ... $16.00. But then I go back to their site recently and what do they have? What about "North America 200". Same great plan, but only $6.95. But do they tell you about that? Nope ... they rake in that extra $9.05 each month unless you catch on and tell them to change you. So I did that ... a month ago. Got my phone bill and guess what? They "forgot" to make that change. But then they "forgot" to record that I had ever called, so I can't prove it. Called again tonight. They wanted to give me lots more features for the same price ... but I don't WANT the extra features. Good thing I'd done a little research, because I had to tell THEM what plans are available from them. Any guesses on whether or not they will actually make the changes I requested this time?