TELUS A BUNCH OF DUMBASSES

[goma]

Telus are so dumb, they think of anything to soak people for money. FUckers. I got on a Telus Mobility 2 yr contract. I had a phone ZTE D90. On there website for mobility says that we can exchange Cellular phone in 30 days if we were not satisfied with the cellular phone. I did exactly what it said on there website. I called and called about this to exchange my phone. They gave me the run around on different numbers to call. Finally i get a call, the woman tells me i am sending you out a mailer to send your phone back. I recieved the mailer, sent my phone back and have had no responce from Telus whatsoever on getting my refund back from the phone i sent back. Another Telus guy calls me and says we are very sorry about the confusion. To make up for our mistake, I am giving you a free phone on a 3 yr contract. I said no, i was on a 2 yr contract, i want to stay on the 2 yr contract. They send me my new phone and still today i have not recieved my refund at all. I call them all the time and email them but still no response. STUPID ASS FUCKERS, BUNCH OF RIP OFF PUNKS. So how did i get on a contract, i didnt sign no papers.

[bellpower]

want to leavce telus without cancelation fee?? you want to have a cheaper rate plan?
want more detail email me at [e-mail] or 514 420 7620

[alanmoore]

You got to speak to some Dumbasses? You must have spoken to some of the smarter ones. Maybe the ones you spoke to were the higher paid slaves they have at the off-shore call centres; making 15 cents an hour. They really should have three options in Canada. "For English, PRESS 1; For French, PRESS 2; for someone that is unable to speak either very well, PRESS either 1 or 2 as that is who you are going to get anyways"!

[disgustedinbc]

Telus is almost as bad as BP as a company. Telus makes you wait and wait until you give up on hold. Incident:
In a new housing complex. The builder crushed their conduit pipe in the ground. Telus cannot pull their wire through the pipe. The punch a hole in my neighbours and my house and run a jumper from their house - up the house to look like a power line and then punch a hole in my house and then wire a jumper to the box connections on my house so they can get power to the neighbours house 3 doors down. I came home and saw this disaster and tried calling. 40 minute wait. I call again and give up, now I'm really mad. I call the builder and they fix the pipe in the ground but say telus requires me to call.... What!!!! I did not even call them for this as I have all Shaw because Shaw is excellent. I see a truck from Telus on the street one day and tell them to get their damn line out of my house siding so they send a sub contractor (no even a telus rep). They take the line down and leave it in my alley way as a trip wire. I call and get put on hold and give up. I go out with a shovel and bury the line in the gravel. I come home a few weeks later and the line is on top of the gravel again. I am furious. I try calling again and on hold. I leave the wire to see if they will do something with it. It is now in Feb 2011, almost nine months since these pathetic losers puncture the house I almost trip on the wire going to my back yard. I finally tear the line out of the box by force and the next day they show up and leave optic TV brochures on my door. I tossed them out. TELUS DOES NOT CARE!!! The reason they have to give away Xboxes and camera's is so they can entice people to uses their horrible products and services. One company who pushes their crap even offered a helecopter ride if you sign up with them for cell and home services. Their TV spikes I know 3 people who have it and want out of their contracts because Telus does not know what they are doing. I HATE TELUS!!!!!

[anana2]

telus was a good firm when it was called "BC Tel"but now their as dumb as a brick!, It was fine when I just had phone service , but a year ago I had a call with this promotion they had going on if I agree to take he internet, phone and a dish and a free laptop for three years if I decide after three years that I want to discontinue the bundle the I get my phone service $29.99 for life! instead of the price I was paying before which was $58.00 per mo.
I agreed to take it, well this is where the mess started they hooked up the dish on october 22 (oh yea I was also supposed to get it free for the first month) they sent me a bill for internet and telephone in november.... yes november it was december by the time I was hooked up to the internet because they didn't send me a modem and they billed at my shaw email address! when I changed my email address I emailed them my new address and asked for a responce which I received so they knew my new address was IN THE LAST EIGHT MONTHS I HAVE NEVER RECEIVED A EBILL , every month I payed the bill until may that was the last time I payed to see if telus would send me a bill well lo and behold I was sent a suppension notice ! now here's the question : should I pay the bill and put up there bull crap or or just go for a bad credit rating by not paying anymore money and get out of being a customer what to do ......what to do!

[bee]

TELUS IS HORRIBLE. my parents switched over because it was cheaper than shaw (shaw is amazing) We were due to switch to telus in a week, and two days later, these indian guys call my house and pretend to be telus to try to hack into my computer. you'd think telus would track these idiots down and stop them from impersonating them right ? well anyways, we now have the home phone, computer and tv bundle and my mom was like, we have 60 something channels to watch now ! and my mother turns on the tv only to discover the channels she likes to watch and were promised to her, didn't even work. we had to wait 3 days for them. I also went searching for these 60 something channels and could only find about 15 channels at most, not including those channels where the only thing you can do is listen to music. We don't even have tree house ! How sad is that ? The guy who came in to install our stuff rushed out after like he was in a massive hurry. I'm sure these people are all lovely and nice, but their work ethnic is horrendous. The internet connection is only 5 x slower than shaw, and the ONLY thing good about Telus so far is the fact that they have live tv and i can fast forward commercials or rewind to parts i missed.