rkm
New Member
Posts: 3
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Post by rkm on Jan 8, 2010 21:19:24 GMT -5
You can add my name to the list of unhappy Telus customers. I am buying out my contract early to rid myself of this totally unethical company. The future is friendly.. perhaps but not if you're dealing with these bandits.
PS Customer care is a joke, they don't give two shits about customers.
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Post by kidliquid on Aug 28, 2010 1:33:09 GMT -5
Agreed, they are awfully friendly when they are trying to keep you happy with their rubbish service, but pretty ruthless when it comes to billing disputes. I reckon the employ a strategy where they try to make you feel stupid, or helpless all the while discarding your complaint as nonsense never to be uttered again. Assholes
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Post by alanmoore on Sept 1, 2010 13:35:03 GMT -5
Where do I start. I finally left telus. Just so you all know, spoke to a "person" that said she was in Calgary, she said she was NOT employeed at a Call centre but for Telus, her name was Marie, is in loyality and retention, and stated she is 2nd to the President of Telus, yet she can not forward anything to the Office of the President. She also doesn't even know Canada. Said that the Office was "out east".... in Toronto. Guess Toronto moved? As for the problem. They are all full of crap. Lieing is the norm.
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Post by alanmoore on Sept 1, 2010 14:07:05 GMT -5
It isn't nice to call people from telus Assholes. After all, assholes do have a reason. To dispel waste.
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Post by disgustedinbc on Mar 13, 2011 1:55:41 GMT -5
Telus is almost as bad as BP as a company. Telus makes you wait and wait until you give up on hold. Incident:
In a new housing complex. The builder crushed their conduit pipe in the ground. Telus cannot pull their wire through the pipe. The punch a hole in my neighbours and my house and run a jumper from their house - up the house to look like a power line and then punch a hole in my house and then wire a jumper to the box connections on my house so they can get power to the neighbours house 3 doors down. I came home and saw this disaster and tried calling. 40 minute wait. I call again and give up, now I'm really mad. I call the builder and they fix the pipe in the ground but say telus requires me to call.... What!!!! I did not even call them for this as I have all Shaw because Shaw is excellent. I see a truck from Telus on the street one day and tell them to get their damn line out of my house siding so they send a sub contractor (no even a telus rep). They take the line down and leave it in my alley way as a trip wire. I call and get put on hold and give up. I go out with a shovel and bury the line in the gravel. I come home a few weeks later and the line is on top of the gravel again. I am furious. I try calling again and on hold. I leave the wire to see if they will do something with it. It is now in Feb 2011, almost nine months since these pathetic losers puncture the house I almost trip on the wire going to my back yard. I finally tear the line out of the box by force and the next day they show up and leave optic TV brochures on my door. I tossed them out. TELUS DOES NOT CARE!!! The reason they have to give away Xboxes and camera's is so they can entice people to uses their horrible products and services. One company who pushes their crap even offered a helecopter ride if you sign up with them for cell and home services. Their TV spikes I know 3 people who have it and want out of their contracts because Telus does not know what they are doing. I HATE TELUS!!!!!
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